We know this is a really difficult time for all of our colleagues who have loved ones in India, our thoughts are with you and your families.

India: How can we help?

  • The most urgent request from the Government of India is for equipment and they are not actively requesting additional healthcare personnel to join their efforts in person during this very challenging period.
  • Please send any offers of support to England.spocskh@nhs.net, who will co-ordinate on behalf of the NHS. Please mark the subject line of your email ‘India support offer’.
  • The Prime Minister has outlined plans to expand the UK-India health partnership to enhance global health security and pandemic resilience. 
  • The South Asian Health Foundation and Partners have published a 10 point plan to support the Covid-19 crisis in India. 
  • The latest travel advice for India is here
  • The South Asian Health Foundation has teamed up with the AHSN Network and Learn With Nurses to host a series of webinars to support learning and exchange opportunities with clinicians from the UK and India on COVID-19.
  • The first webinar in the series was held on Wednesday 5 May at 4pm UK/ 8.30pm IndiaStandard Time, sharing learning from the NHS rollout of COVID Oximetry @home and COVID virtual wards, which use remote pulse oximetry monitoring. Watch the webinar here
  • NHS England is establishing a clinical advisory group led by Chief People Officer Prerana Isaar to support India’s COVID-19 response. The group will work with Indian institutions such as the All India Institute of Medical Sciences to share experience of managing COVID-19 outbreaks. The group will include researchers in public and global health, alongside nursing and other health professionals who have experience of the Indian healthcare system.
  • Financial donations:

Supporting Our NHS People

Helping colleagues impacted by the current COVID pandemic in India 


  • Staff support line: operated by the Samaritans free access from 7:00am – 11:00pm, Call: 0800 069 6222 or Text: FRONTLINE to 85258 for support 24/7 via text

  • Bereavement support line: Confidential support line, operated by Hospice UK and free to access from 8:00am – 8:00pm, seven days a week.- Call: 0300 303 4434

  • Bereavement & Trauma Line for Filipino Staff - available, between 8:00am to 8:00pm. Call: 0300 303 1115

  • Confidential financial advice helpline through Money Advice Service



  • Clinically led 1:1 support through counselling and coaching through Project 5

  • Coaching for colleagues working in Primary care #LookingAfterYouToo

  • Bespoke coaching support for Black, Asian and Minority ethnic colleagues from faith based groups

  • Specific support from Skills for Care for colleagues working in health and social care

  • Bamestream Bereavement Support offers therapeutic and culturally competent emotional online support in over 20 different languages through the Nafsiyat Intercultural Therapy Centre



A range of guides, apps and events to support the wellbeing of you and your team is available at: www.england.nhs.uk/people

A note from Prerana Isaar, NHS Chief People Officer

Prerana-Isaar.jpgI want to begin by saying thank you to the many colleagues who have offered their support and help.

The NHS is at its very best when it shows its heart and concern for others, and it is reassuring to hear so many supportive voices for the people of India, where I was born.

Like so many of us across the NHS, I have loved ones in India and sadly, like many of us, I have lost members of my family to this dreadful virus over recent days. I extend my heartfelt support, condolences and sympathy to everyone who is going through this too.

The situation unfolding in India is extremely distressing, and I am acutely aware that many colleagues across the NHS, who will have suffered from losing loved ones, friends and colleagues in the UK, are now experiencing and possibly reliving distress through these global events. My ask of you is to please ensure that all staff from India have the support they need and ask for, including signposting staff to the health and wellbeing offers we have put in place (including some bespoke offers for different race and faith groups) and ensuring that they have the time to make use of them. I know that you will do this.

Over the past few days, I have met with High Commissioners Gaitri Issar Kumar and Alex Ellis alongside NGOs, businesses and members of the House of Lords to discuss a co-ordinated response. I am now in direct communication with the Principal Scientific Advisor to the government of India, Professor Vijay Raghavan, as well as co-ordinating through DHSC and FCDO to provide the Indian government with what they need. 

Our initial NHS England and NHS Improvement offer of support, following consultation and alongside the wider government offer, includes providing our expertise on surge hospitals and staffing, advice on clinical pathways, reviewing aid inventory to ensure equipment supplied is most useful and also sharing expertise based on our NHS experience, which will be led by the CPO Clinical Advisory Group.