A man and a woman chattingSouth London and Maudsley NHS Foundation Trust (SLaM), Oxleas NHS Foundation Trust (Oxleas), Bromley Healthcare and Mind (Bexley) are working together to provide personalised wellbeing and psychological support to all NHS staff in South East London and those providing care to others in the community. This includes voluntary sector staff (as long as some NHS/social care funding is allocated to your health and care organisation), and staff in care and residential homes. You can read the review of care home support here

Your organisation may have support in place but we can provide a choice over where your treatment is provided so you do not have to be seen in the Trust you work in or in your local borough.

The IAPT services accept referrals from anyone (including healthcare professionals). All support is free and confidential using NICE recommended treatments. The treatment is delivered by trained professionals with a wealth of experience working with common mental health problems.

All appointments are held over the telephone or using video consultation. IAPT are here to help and appointments are available during clinic times which vary across the different services.

If you would like to find out more about the support available to you, you can start a conversation with our team. 

  • Use our live chat in the footer to start speaking to one of our trained Psychological Wellbeing Practitioners (available Monday to Friday from 9am to 5pm). Chat works best on Google Chrome and from a mobile or tablet. It will not work on Internet Explorer 7 - If you are unable to use or see the chat button then please download and use Google Chrome
  • Email or call us Monday to Friday 9am to 5pm. You can also request a call back at a convenient time. 

Other support is also available and you can check out a range of self-help materials and videos in our resources section.

Useful information

Therapists at IAPT are trained to provide a number of evidence-based psychological (talking therapy) treatments. These all have a strong evidence base and are recommended by NICE. They are delivered in a mixture of individual, couple and group treatments.

  • Cognitive Behavioural Therapy (CBT): this therapy is effective for the treatment of a range of anxiety disorders and depression. CBT can be provided individually or in a group and it focuses on people’s thoughts, feelings, actions and bodily sensations and understands how they are all connected. When people feel worried or distressed they often fall into patterns of thinking and responding which can worsen how they feel. CBT mainly focusses on the here and now but important events from the past may also be discussed. Keeping well therapists are also trained to deliver sub-specialities of CBT including trauma-focussed CBT, which is an effective treatment for symptoms of Post-traumatic Stress Disorder (PTSD) and couples therapy which can help people with their relationship.
  • EMDR - (Eye Movement Desensitization and Reprocessing) – is another therapy focussed on the treatment of Post-traumatic Stress Disorder (PTSD). It is an 8-phase treatment and part of the treatment involves specific eye movements during the session to help process traumatic memories.
  • Counselling for Depression. This is a particular type of counselling that targets the emotional problems underlying depression. This treatment aims to help people identify underlying feelings, make sense of them and reflect on the new meanings which emerge.
  • Brief psychodynamic therapies (including Interpersonal Therapy and Dynamic Interpersonal Therapy) - Keeping well has therapists trained in brief psychodynamic psychotherapy developed for treating depression. Psychodynamic therapies explore difficult experiences in the past that continue to affect the way people feel and behave in the present and place particular emphasis on difficulties in relationships.

Appointments within IAPT are during clinic opening times which can vary across the different boroughs. We can provide some choice over where your treatment is provided so you do not have to be seen in the Trust you work in.  Most services are open evenings during the week.

This service is for anyone working in any NHS or care setting within South East  London (South East London is defined as Southwark, Lewisham, Lambeth, Greenwich, Bexley and Bromley). 

This includes

  • Anyone employed by the NHS in acute, community and mental health Trusts
  • Anyone sub-contracted to do NHS work
  • Primary care staff and dental staff
  • Staff working in nursing homes and care homes (regardless of which organisation employs you)
  • Carers who visit people in their own homes
  • Carers who are paid via personal health budgets
  • Staff working in the voluntary sector (so long as some NHS/social care funding has been allocated to your health and care organisation).

You don’t have to be working on the frontline in wards or care settings - this service is for everyone working in these organisations. We know anyone can be affected by the pandemic and may need some help. We hope that a whole range of people including clinicians, administrators, domestic staff, estates and facilities staff, porters, managers and leaders will all benefit from this support.