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Who are we at Keeping Well in South East London?

Keeping Well in South East London (KWSEL) is a partnership between South London and Maudsley NHS Foundation Trust (SLaM), Oxleas NHS Foundation Trust (Oxleas), Bromley Healthcare and Mind (Bexley) to provide personalised wellbeing and psychological support to all NHS staff and those providing care to others in the community in South East London, including staff in care and residential homes.

What support do we offer?

We are here to support you in a number of ways:

  • Use our live chat in the footer to start speaking to a KWSEL practitioner (available Monday to Thursday 9am to 8pm and Friday from 9am to 5pm). Chat works best on Google Chrome and from a mobile or tablet. It will not work on Internet Explorer 7 - If you are unable to use or see the chat button then please download and use Google Chrome.
  • Email us at Monday to Friday 9am to 5pm.
  • You can request a call back at a convenient time and a member of the team will call you to discuss your wellbeing and what further support we could offer.
  • If you are interested in exploring talking therapy or further psychological support, you can self-refer to us for a rapid clinical assessment with a trained KWSEL psychological practitioner.

Other support is also available and you can check out a range of self-help materials and videos in our resources section.

What support is available for me?

IAPT services are open to everyone and offer treatment for a range of anxiety disorders and depression. All support is free and confidential using NICE recommended treatments. The treatment is delivered by trained professionals with a wealth of experience working with common mental health problems.

Due to the ongoing pandemic, the majority of appointments are being held over the telephone or using video consultation. Some services are offering limited face-to-face appointments. Interventions can be delivered in a variety of ways, including individual, couple and group treatments.

Below are some of the treatments offered in IAPT:

  • Cognitive Behavioural Therapy (CBT): this therapy is effective for the treatment of a range of anxiety disorders and depression. CBT can be provided individually or in a group and it focuses on people’s thoughts, feelings, actions and bodily sensations and understands how they are all connected. When people feel worried or distressed they often fall into patterns of thinking and responding which can worsen how they feel. CBT mainly focusses on the here and now but important events from the past may also be discussed. CBT therapists may also be trained to deliver sub-specialities of CBT including trauma-focussed CBT, which is an effective treatment for symptoms of Post-Traumatic Stress Disorder (PTSD), and couples therapy which can help people with their relationship.
  • EMDR - (Eye Movement Desensitization and Reprocessing) – is another therapy focussed on the treatment of PTSD. Part of the treatment involves specific eye movements during the session to help re-process traumatic memories.
  • Counselling for Depression - this is a particular type of counselling that targets the emotional problems underlying depression. This treatment aims to help people identify underlying feelings, make sense of them and reflect on the new meanings which emerge.
  • Brief psychodynamic therapies (including Interpersonal Therapy and Dynamic Interpersonal Therapy) - psychodynamic therapies explore difficult experiences in the past that continue to affect the way people feel and behave in the present and place particular emphasis on difficulties in relationships.

Secondary care services are for people who may need additional support than primary care and IAPT services are able to offer, for example people who have severe and enduring mental health issues or complex care needs.

Generally, access to these services will need a referral from a GP, however KWSEL are also able to carry out rapid clinical assessments and make onwards referrals to secondary care. Examples of secondary mental health services are hospitals, some psychological wellbeing services, community mental health teams (CMHTs), crisis resolution and home treatment teams (CRHTs), assertive outreach teams and early intervention teams.

For further information on the different types of secondary care services, visit the Rethink Mental Illness NHS Mental Health Teams page.

On the KWSEL portal, there is a wide range of self-help materials available to help you understand your symptoms and how you could make some changes to improve your wellbeing.

Take a look at our 'I want help with' page to identify what area it is you need support with.

If you would like some help in finding the best resources suitable for you, just click the live chat function in the footer and a member of the team will be able to support you (Monday-Thursday 9am-8pm, Friday 9am-5pm).