financial wellbeing thumbnail.pngOur aim is to support our NHS people with their financial wellbeing. NHS England and NHS Improvement are working with the Money Advice Service, an organisation who work to improve people’s financial wellbeing across the UK, to provide all our NHS employees with free and independent financial support.

We have a variety of offers that you are able to engage with personally or signpost colleagues to who may need this support.

These offers are also open to healthcare staff who provide NHS services but are not directly employed by the NHS and to all social care staff.


1. Support Line: Free, impartial and confidential money advice

All health and social care employees can contact the Money Advice Service support lines in the following ways for free confidential and impartial money advice:


Free-Phone Line
0800 448 0826
Monday to Friday 8am – 6pm
Type Talk: 18001 0800 915 4622 


Text WhatsApp
Add +44 7701 342 744 to
your WhatsApp to start a
supportive text conversation
on debt, credit or pensions guidance



Web Chat
Chat on our online portal via
 this link

2. Online Support: Hub of Resources

All of our financial wellbeing offers and resources are available on the NHS England and NHS Improvement website Health and Wellbeing pages via this link. You can also find a range of resources by visiting the Money Advice Website directly.

Take a look at our community forum where we have a page dedicated to the latest cost of living deals and help. It can be found here where you can also get involved in the online conversation.

3. Web Events: Recordings

You can access a series of recorded web events on managing your money with experts from the government backed Money Advice Service and partners. These events will take you through a range of supportive topics to help you get on top of your finances and help you support others with theirs. For more information and links please see the next page. Topics include:

  • Budgeting and sticking to spending plans
  • The best way to pay bills – how to pay bills on time, ways to pay, keeping on top of bills
  • Top money-saving tips, how to find the best deals with price comparison websites
  • Borrowing money: knowing the difference between good debt and bad debt
  • How to work out the true cost of borrowing - comparing the cost of borrowing £1,000
  • How credit rating affects the cost of borrowing and how to improve it
  • Protecting money from scams – a beginner’s guide

Watch now

  • Debt
  • Gambling
  • Financial abuse
  • Money and mental health
  • Bereavement

Watch now

  • Sticking to a spending plan
  • Managing bills
  • Managing credit
  • Paying off debts    

Watch now

  • Getting into the savings habit and why it pays to save regularly
  • Saving for emergencies
  • Top tips for choosing a savings account
  • Help to save if you’re on a low income
  • Credit Unions and saving
  • Investments – what are they?

Watch now

Further information

All our NHS employees are able to access a variety of free health and wellbeing support on our website, including apps, helplines, therapy services, guidelines and development.

Working in partnership with:


Proud to care rewards.pngProud to Care Rewards has developed a new benefits savings scheme, exclusive to members of Proud to Care.

Enjoy great discounts on high street shopping, groceries, travel, eating out, cinemas, attractions and loads more!

Staff can claim tax relief for the difference between the mileage rate they are paid and the HMRC rate if they receive less than that rate:

This plan covers a section on the cost of living alongside recommendations.

Other areas of interest:

  • Recruitment 
  • Retention and Wellbeing  
  • Training   
  • Pay and Conditions - you can navigate directly to this section

You can grab your copy of the People Plan Here:

Summary Here: